777d22 Privacy Policy
This policy explains in detail how your personal information is collected, used, and kept secure.
Welcome to the 777d22 platform. This Privacy Policy ("Policy") describes how 777d22 ("we", "our", or "platform") collects, uses, stores, and protects your personal information when you use our website and services. By using this platform, you are considered to have accepted the terms of this Privacy Policy.
We believe that your privacy is a fundamental right. 777d22 is committed to ensuring the security of every user's personal information. Your information is never sold to third parties and is used only for the purposes stated in this Policy.
This policy applies to users in Bangladesh. If you have any questions or concerns, please contact us at [email protected].
1. Information Collection: What We Collect
1.1 Personally Identifiable Information
During registration and use of our services, we may collect the following information:
- Full name and date of birth
- Email address
- National ID (NID) or passport number (for verification)
- Residential address
- Mobile number (for payment verification purposes)
1.2 Financial Information
Information required to process transactions is collected, such as:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
We never collect card numbers or banking passwords.
1.3 Technical Information
When you use our platform, the following is collected automatically:
- IP address and device information
- Browser type and version
- Operating system
- Cookies and session data
- Usage time and page visit history
1.4 Gaming Activity Information
To improve platform quality and prevent fraud, we record:
- Game history and results
- Bet amounts and types
- Bonus usage details
- Login and logout times
2. How We Use Your Information
777d22 uses your personal information for the following lawful purposes:
Account Management
Your information is used to create, manage, and maintain your account. Age verification (21+) and identity confirmation are included in this.
Transaction Processing
Your information is needed to carry out financial activities such as deposits, withdrawals, and bonus payments. All transactions are secured through SSL encryption.
Security and Fraud Prevention
Information is analysed to detect and prevent account fraud, money laundering, and other illegal activities.
Customer Support
When you contact us via live chat or email, your information is used to resolve issues and provide better service.
Service Improvement
By analysing user experience, we improve platform functionality, new games, and offers.
Notifications and Communications
Your email may be used to inform you about new offers, bonus updates, or important service-related information. You can turn off these notifications at any time.
3. Data Storage and Security
777d22 follows the highest industry security standards to keep your personal information safe.
3.1 Technical Security Measures
- SSL/TLS Encryption: All data transfers on our platform are secured with 256-bit SSL encryption.
- Secure Servers: Your data is stored in high-security data centres where unauthorised access is strictly prohibited.
- Firewall Protection: Multiple layers of firewalls and intrusion detection systems are active.
- Two-Factor Authentication (2FA): An option is available to add an extra layer of security to your account.
- Regular Security Audits: Security audits are conducted regularly by third-party experts.
3.2 Data Retention Period
We retain your personal information for the following durations:
- Account Information: For as long as the account is active and, after closure, as required by law.
- Transaction Records: A minimum of five years to meet regulatory requirements.
- Communication Records: Up to two years after an issue is resolved.
- Technical Logs: Generally up to 90 days.
After the specified period, your information is securely deleted or anonymised.
4. Sharing Information with Third Parties
777d22 never sells your personal information. However, in certain circumstances, information may be shared with trusted partners:
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. Each of these partners follows their own privacy policy.
4.2 Technology Service Providers
Providers of hosting, analytics, and customer support software may have limited access to information. They operate under strict confidentiality agreements.
4.3 Legal Obligations
We are required by law to provide information to authorities in the following cases:
- Court orders or legal proceedings
- Legitimate requests from government authorities
- Investigations into financial crimes and money laundering
- Where urgently needed to protect the rights or safety of other users
5. Cookies and Tracking Technologies
Cookies and similar technologies are used on the 777d22 website to improve your browsing experience.
Essential Cookies
These are essential for the basic functionality of the platform — such as maintaining login sessions and ensuring security. These cookies cannot be turned off.
Analytical Cookies
These are used to understand which pages are most visited and where users encounter problems. You can disable these.
Preference Cookies
These are used to remember your language preference, display settings, and other personal customisations.
Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. However, doing so may limit some services.
6. Your Rights and Choices
777d22 believes every user should have control over their own information. You have the following rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Correction: You can request correction of inaccurate or incomplete information.
- Right to Deletion: In certain circumstances, you have the option to request deletion of your personal information.
- Right to Restrict Processing: In some cases, you can request that restrictions be placed on the processing of your information.
- Right to Data Portability: You can request a copy of the information we hold about you in a structured format.
- Right to Withdraw: You can withdraw your consent to marketing communications at any time.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. We generally respond within 30 business days.
7. Protection of Minors
Age Restriction Policy
777d22 is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification is a mandatory step during registration. If we learn that a minor has created an account, then:
- The account will be closed immediately.
- All collected information will be deleted.
- Any deposited funds will be returned through the appropriate method.
If a parent or guardian suspects that a minor is using our platform, please contact us at [email protected].
8. Policy Changes and Updates
777d22 reserves the right to update this Privacy Policy from time to time. For any significant changes:
- The "Last Updated" date at the top of this page will change.
- Registered users will be notified by email.
- A notice will be displayed on the platform for important changes.
Continued use of the platform after an update will be considered acceptance of the new policy. It is recommended that you review this page regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
For privacy-related requests, please include "Privacy Request" in the email subject line and send from your registered email address.
For more information, see our Terms and Conditions and Responsible Gaming pages.